Privacy Policy

BV Packaging is committed to protecting and respecting your privacy.

As part of our normal business operation we collect certain personal information from our clients. This policy sets out the basis on which we process any such personal information that we collect or that you provide to us. Please read this policy carefully to understand our practices regarding your personal information.

By visiting our site you are accepting and consenting to the practices described in this policy.

Information you give

You may give us information by filling in forms on our sites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our sites, subscribe to our services, place an order or transact on our sites. The information you give us may include your name, address, e-mail address and phone number.

Information we collect about you

With each visit to our sites we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

Information about your visit, (URL), through and from our sites (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources

We may receive information about you if you use any other websites we operate or other services we provide. This data may be shared internally and combined with data collected on this site. We are also working closely with third parties ( business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. Where this is the case we will ensure this will be in full compliance of the regulation.

How we use your information

We will use the information that you give to us:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • to provide you with information about other products and services we offer;
  • where you are an existing customer, we will only contact you with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
  • Where you are a new customer, we will contact you only if you have consented to this. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.
  • You may withdraw this consent at any time by using the links provided at the bottom of marketing emails from us, or by contacting our sales team to provide you with information about other products and services.
  • to notify you about changes to our service.
  • to respond to any enquiry you have made through our sites, or via phone, e-mail or otherwise.
  • where required to protect your vital interests or that of another natural person
  • where performing tasks carried out in the public interest or in the exercise of official authority invested in us.

Information we collect about you

We will use this information:

  • to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our sites to ensure that content is presented in the most effective manner for you;
  • as part of our efforts to keep our sites safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

Information we disclose about you

We may share your personal information with any member of our company, our representative offices, our subsidiaries. Any such sharing will be made in full compliance with the regulation. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with selected third parties. Where this is necessary, we are required to comply with all aspects of the regulation. We may share some of your personal information with these persons or organisations:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our sites.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or Terms and Conditions and other agreements; or to protect the rights, property, or safety of us, our company, customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal information

All your personal information will be afforded a high level of protection wherever it is processed and no matter whether it is held by us, or our contractors or agents.

All information you provide to us is stored under our control. Any payment transactions will be encrypted.

However, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Should you have particular concerns about a method of data transmission, we will take reasonable steps to provide an alternative method..


The first time you visit our sites we will inform you of the cookies and that by continuing to browse our sites you are implying your consent for us to use cookies.

A cookie is a very medium text file placed on your computer, that allows us to distinguish you from other users of our sites. These cookies help us to provide you with a good experience when you browse our site. We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our sites. They include, for example, cookies that enable you to log into secure areas of site.

Performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using them. This helps us to improve the way our site work, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our site. This enables us to personalise our content for you, by remembering your preferences.

Please note that third parties (including, advertising networks and providers of external services like web traffic analysis services, multi-channel management software provider) may also use cookies, over which We have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites.

Your rights

You are legally entitled to request details of the personal information which we hold about you.

Retaining your Data

The period for which we will retain your data is dependent upon any statutory retention periods we are required to adhere to as a regulated organisation. After the expiration of that period, personal data shall be securely deleted, as long as it is no longer required for the fulfilment of any contract, initiation of a contract or in relation to other legal proceedings.