Terms & Conditions

Please read the Terms and Conditions of this website carefully as any use of the website by you amounts to acceptance of the Terms and Conditions set out below.

Throughout this site, the terms “we”, “us”, “our”, and “BV Packaging” refer to BV Packaging. The terms “you”, “your” and “customer” refer to user of this website.

Website Privacy Policy

Any personal information or material sent to BV Packaging websites are subject to our Privacy Policy. Our Privacy Policy forms a part of these Terms and Conditions.

Please read our Privacy Policy.

Timeliness of Information

We are not responsible if the information that we make available on this website is not accurate or complete. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.


All prices are in Australian dollars & excluding GST. GST would be added at the time of checkout. All prices are subject to change without prior notice.

Goods Specifications

We may change the specifications of any goods from time to time and we are not required to notify you of any such change.


We accept payment through PayPal, major credit cards and bank deposits.

Please contact our office for any other payment method.

Stock Availability

All goods offered for sale are subject to available stock. 

If an item is out of stock in our warehouse, then it would take approximately 3-6 weeks for the goods to be restocked.

Please check stock availability with us prior to placing order.  

Processing Time

We ship out items as soon as possible, but this will not always be the same day as your order. In general, please add 2-4 business days to allow for processing time. If under unfortunate circumstances an item is sold out, we will advise you promptly so that you can consider an alternative item.

Standard processing for all orders is within 10 business days from payment confirmation. Delivery date is not guaranteed.

Customer would be well advised to contact us prior to placing any urgent order.


Delivery of order will only commence after payment has been processed/validated. 

All our parcels are traceable, but depending on the courier company, may not require a signature for delivery. We do not accept responsibility or cost for parcels once they have been scanned as delivered by the courier company. Please advise us prior to dispatch, if you are concerned about goods being left unattended on your doorstep.

We are not liable for any late delivery or non-delivery. Late delivery or non-delivery caused by couriers does not entitle you to cancel your order.  

We do not deliver outside Australia.

Return & Refund

You can return an item to us for a refund or exchange if you:

  • Have a change of mind within 15 days of purchase and the item is unused – customer is responsible for all return & exchange freight charges. 
  • Received a damaged and/or faulty item – return & exchange freight is payable by us.
  • Received an incorrect item – return & exchange freight is payable by us.

Please allow 5-7 business days for your refund to process and appear back in your account, which you have used to place your order.

Delivery and service charges are non-refundable.


All contents on this site, including, but not limited to images, logos and illustrations, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by BV Packaging. Such material may not be copied, republished, reproduced, uploaded, modified, transmitted, posted, or distributed in any way without the consent of BV Packaging.

Contacting Us

If you have any questions or queries in relation to our website or the Terms and Conditions, please contact us.